What you get
- Tickets filed automatically from chat mentions, pre-labeled
- Stale work surfaced before it's forgotten, not after
- Issues closed automatically when the linked fix ships
Use case
Operations agents handle the connective tissue between your chat tool, issue tracker, and codebase — filing a ticket from a chat mention, nudging an assignee when something's gone stale, and closing the loop when a fix ships. None of it is complex logic; it's just work nobody wants to do by hand every day.