What you get
- Answers grounded in your actual documents, with citations
- An honest "I don't know, ask X" instead of a hallucinated answer
- No re-indexing pipeline to maintain by hand
Use case
A knowledge agent indexes the documents your team already has — a shared drive, a wiki, an internal handbook — and answers questions by citing the specific source it used. The key design choice is what it does when it doesn't know: say so and point to the right team, rather than confidently guessing.