What you get
- Weekly themes instead of a raw ticket queue
- Sentiment and product-area tagging applied automatically
- Every theme linked back to its source for verification
Use case
AI agent for customer feedback
Feedback lives scattered across a help desk, a community channel, and a handful of surveys, and reading all of it every week doesn't scale. A feedback agent pulls from each source, clusters by theme, tags sentiment, and writes a summary with representative quotes and links back to the original message — so a five-minute read replaces an afternoon of triage.